Fix the frustrating bits
Help with hardware and software problems, plus virus and malware removal.
TroubleshootingDiss, South Norfolk & surrounding areas
Technology,
made friendlier.
Computer playing up? New phone to set up? Let’s make sense of it together — with practical IT support for home users and small businesses, and a human touch.
Mac · Windows · Android · iPhone & iPad
Everyday tech.
Made to work for you.
Made to work for you.
Whatever your device,
let’s get it working.
let’s get it working.
macOS
Windows
Android
iOS
HOW WE CAN HELP
From frustration
to confidence.
A fix, a fresh start, or a little know-how. Find the support that fits what you need.
Get help remotely
Practical assistance wherever you are, without having to bring your device along.
Remote assistanceMake the connection
Wi-Fi setup, network optimisation and security to help your devices work together.
Wi-Fi & networksLook after your files
Reliable backup solutions and help with emergency data recovery.
Backups & recoveryA smoother fresh start
Hassle-free installation and setup for new computers, phones and other devices.
Device setupBuild your confidence
One-to-one or group tuition to help you get more comfortable with your technology.
Learn IT smarterTECH-NICALLY, IT’S PERSONAL
You don’t need
to speak tech.
Just tell us what’s happening — even if all you know is “it’s doing that thing again”. We can start there.
Have a conversation- 01
Tell us what’s going on
Get in touch with the problem, the device, and what you’d like help with.
- 02
Work out the next step
We’ll discuss the support you need and how best to help.
- 03
Get back to what matters
Practical support, with room to ask questions and learn along the way.
LOCAL HELP. A HUMAN CONNECTION.
Based in Diss.
Here to help.
IT support for home users and small businesses in South Norfolk and the surrounding area. Travel coverage stretches to Norwich, Beccles, Needham Market and Thetford. Remote assistance is also available.
Ask about help in your areaBased in Diss · Norwich to Needham Market · Thetford to BecclesOpen larger map
A FEW GOOD QUESTIONS
Let’s clear
things up.
Which devices do you support?
Support covers macOS, Windows, Android and iOS. Tell us which device you have and what’s happening, and we’ll discuss how we can help.
Do you help people who are new to technology?
Absolutely. One-to-one and group tuition are available to build your skills, and you can explain a problem in your own words.
Do you offer remote support?
Remote assistance is available. Get in touch to discuss whether it’s suitable for your device and the issue you’re experiencing.
How much will it cost?
Contact us with a few details about what you need, so you can discuss the work and its cost before going ahead.
LET’S GET IT SORTED
Tech problem?
Let’s sort it.
Tell us what you need a hand with.
A little detail goes a long way.
Put together a message, then open it in your email app to send to us.